All refunds and exchanges must be conducted within the day of purchase and 14 days after. Receipt(s) or invoice(s) must be presented for refunds and exchanges to be valid. Condition of product and all related items must be in the original selling condition; Buy-It PC Computers reserves the right to refuse any refund / exchange item deemed to be non-resalable. Software products are non-refundable if it the package has been opened. Preloaded operating system & other Microsoft products are none refundable & none exchangeable. A 25% restocking fee is applicable to all refunds / exchanges and the fee will be calculated from taxed total of purchase. Restocking fee is applicable to any cancellations made after payment has been processed. Restocking fee will apply to all cancellations that have had their payment processed and product not yet ready to ship. Deposit for system order, special item order is non-refundable. Exchange value is based on the market price at time of refund; exception applies when purchase price is lower.
 

For your own protection against credit card fraud, we require that your shipping and billing addresses match. However, if you wish your order to be sent to another address, please notify your credit card issuing bank of the shipping address, for "Address Verification" purposes. To register an address with the issuing bank, please call the Customer Service number, which is located on the back of your credit card. If the shipping address is different from the credit card billing address, your order will not be processed. Address Verification protects against credit card fraud. If we are not able to verify your shipping address with your issuing bank, then we CANNOT process your order.
 

Currently Buy-IT PC Computers only accepts direct bank deposit as form of payment for all Asian & oversea orders. Buy-IT PC Computers is not responsible and cannot control any duty or tariffs that might incur on any Asian & oversea orders, please contact your customs office for details.
 

To prevent credit card fraud, all orders we ship are traceable. We will prosecute any instances of fraud, and immediately report it to the FBI and higher authorities.

All deliveries REQUIRE A SIGNATURE to be released. Recipient must be at the shipping address during the day to sign and accept the package. If no one is present to accept the package, it will likely be awaiting your signature at a local post office.
 

Buy-IT PC Computers warrants its products against defects in material and workmanship under normal use for a specified duration of time beginning from the date of original purchase. Buy-IT PC Computers, at its option, will either replace the product or repair it at no charge for parts and labor. All warranty requested item(s) must be shipped in or carried in at customer’s cost. In order to process a warranty / replacement / discrepancy claim, customer may be requested to perform simple diagnostic steps and/or call our toll free line for technical assistance before sending back merchandise.  
 

This warranty does not cover: (a) installation or service of product; (b) conditions resulting from consumer damage such as improper maintenance or misuse, abuse, accident or alteration; (c) all plastic surfaces and all other exposed parts that are scratched or damaged due to normal use; (d) products which have had the serial number removed or made illegible; (e) products rented to others; (f) services completed by an unauthorized thirty party.
 

Buy-IT PC Computers cannot be held responsible for any electronic data lost due to virus infection, hardware failure or electrical failure. Buy-IT PC Computers cannot be held responsible for any data sent to us on repair or upgrade orders.
 

If any rebate coupons apply, it will be limited to one rebate per address. Failure to completely fill out a rebate form or attach necessary documents may void the rebate according to manufacturers' policy.
 

All prices and specifications are subject to change without notice. Prices are final as of time of payment. Buy-IT PC Computers is not responsible for any typographical errors, and reserves the right to modify any advertised products. To purchase from Buy-It PC Computers is an acknowledgment that you have read and agreed to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.